IRUA has partnered with PayStar to be able to offer more convenient payment options for our customers.
PayStar accepts payments online or via phone call at 1-888-299-3511
You can view your current IRUA balance online, create an account to save your payment information, view your most recent bills, and enroll in auto-pay services via debit/credit card.
Account balances will be updated daily between 3pm - 4pm, excluding weekends and holidays.
You must have your full 11-digit account number (with no dashes) and you may only pay/view for one account at a time. If you have multiple accounts, you will need to enter each account number individually.
Debit/credit transactions are subject to a $1.00+2.5% convenience fee per transaction. PayStar now only supports e-check payments via their online portal.
Your account number and service address are on your billing statement as shown below: