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More Information

Forms, information, reports and guidance for consumers and member-customers in central and northeast Iowa.

For Customers

Information for our customers including downloadable forms and instructions regarding ACH/Direct debit options, links to make an online bill payment, and instructions for mailing in your payments.


For Communities

Each year, IRUA provides more than 1 billion gallons of high quality softened water to our member-customers.  IRUA's service territory includes all or portions of 18 counties in central and northeast Iowa.