Due Dates are Changing!

 

Customer Forms

All forms below are e-sign enabled. Clicking the hyperlink will open the form in your browser. Please fill in the information required and e-sign. The forms are digitally delivered to IRUA. Forms can be completed from a smartphone or a computer. 

After confirming your signature, you will receive an email from Adobe asking you to verify the email you provided during the signing process. You must complete the email verification to submit your forms. 


Application for Service - Renters

ATTENTION: You must still notify the IRUA directly of your move-in to complete a transfer in billing, even if you have completed the forms online. This can be done via phone or email to info@irua.net

For tenants of rental properties that have water/wastewater provided by IRUA:

Please fill out the service questionnaire found HERE.

Fill out and submit the form through the link above. Contact our billing office for assistance.  

Landlord/Tenant Billing Agreement - Required for all accounts with a tenant

Landlords must fill out and sign this form with each transfer of service, including property ownership transfers. This form is required for all services addresses with a tenant/renter where the tenant/renter is listed on the bill and/or responsible for payment directly to IRUA.

Please fill out the agreement found HERE.

Fill out and submit the form through the link above. Contact our billing office for assistance.  


Apply For New Service - For properties without existing IRUA water line connections

Prospective customer-members interested in installing a new IRUA connection on their property, where one does not currently exist, please contact our office to consult with our New Services department. This allows accurate quoting/pricing of connection fees, meter pit spotting, and scheduling of construction date(s). 


Apply For Service - For properties with existing IRUA water line connections

ATTENTION: You must still notify the IRUA directly of your home sale/purchase to complete a transfer in billing, even if you have completed the forms online. This can be done via phone or email to info@irua.net

Please Note: This version of the forms is prefilled with some standard information. If your terms vary from the information on this form, please contact us directly for the correct forms to be delivered to you directly. 

Apply for service by completing all service forms HERE.

Fill out and submit the form from through the link above. Contact our billing office for assistance.  


AutoPay Enrollment Form

IRUA offers a no fees autopay option for our members with a checking account linked to their rural water account. Please fill out the form linked below to enroll. 

Please note:
- ACH is scheduled for the due date listed on your bill or the next business day.
- ACH enrollment will begin on the next soonest billing due date. If there is an outstanding balance on your account at the time of enrollment, it will not be pulled until the next calendar month's billing cycle, and may accrue late fees. The entire balance due will pull on the next scheduled withdrawal date. Manual payments can be made at anytime. If the balance due is zero at the start of each bill cycle, no withdrawal will occur. 

ACH forms submitted to IRUA less than five business days before your due date are not guaranteed to be applied to your account for that billing cycle. Please submit your ACH form more than five days before your due date to ensure payment with be withdrawn for that balance. 

The form is available HERE.

Fill out and submit the form through the link above. Contact our billing office for assistance.  

 


Emergency Water Usage Form

For Fire Departments that were required to use IRUA water from a soft hose fille station. 

The form is available HERE.