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Contact Information

IRUA provides service 24 hours a day, seven days a week. Outside our regular business hours (Monday - Friday 7:30 AM – 4:00 PM), calls will be taken by IRUA's answering service. When calling, please provide the name on account, account number, property address or location, and phone number to help us ensure a timely response.

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Office Information

1351 Iowa Speedway Drive
Newton, IA 50208

Phone: 641-792-7011
Toll Free: 800-400-6066
Fax: 641-792-6982

Note:  Email is typically responded to within 1 business day.  Please do not use email for emergencies.

Outage Notifications

All customer-users are automatically enrolled in outage notifications with the contact information provided on Membership Agreement forms.

Alerts are delivered via automated phone call and email if provided.

If your contact information has changed, please contact our office to provide updated contact information.